An Information Quality Factor Development and Analysis

One of the most important issues in information technology (IT) and Information Systems (IS) is the quality of information that organizations are using in their daily transactions, decision-making, and development of strategic advantage. Unfortunately, it is an area that has been lightly studied in terms specific to information technology. Our research questions explore information quality and its influence on modern organizations. Our study first develops an overall measure of information quality as determined by how information integrity, information maturity, and information consistency are viewed by CFOs (Chief Financial Officers) from 481 US and other countries. Through exploratory factor analysis, this one information quality (IQ) factor is used as a measure of an organization’s overall quality perception. Our study then explored and found that IQ varied by size of the company with larger companies having higher IQ. Industry type had no effect. Broad based secondary survey data from large sample of financial executives were used to explore these questions via a variety of statistical methods. Overall and specific effects are reviewed and summarized.